CLIENT SERVICES

We recognise that personal and informed relationships are vital in today’s complex supply chain and our Client Services Team work closely with their client publishers.

This partnership ensures that we take a proactive role and intuitive approach, informing company policy and processes and providing a continuously developing service in line with clients’ growing business needs.

New Clients

New client publishers moving into Ingram Publisher Services UK are given a dedicated team-member to project manage the move, with an emphasis on information gathering and communication.

To enable a seamless transition the process is a multi-disciplinary one with input from all of NBNi’s teams.

PRINT ON DEMAND & ASR

POD

In this digital age selling less of more is what the "long tail" theory is all about. Our print-on-demand service at IPS UK allows you to put this theory into practice. Thanks to our agreements with leading digital print suppliers we provide full ecommerce integration to help you maximise back list and key title sales.

 

ASR

Ensuring your key titles are always available is fundamental to maximising your sales potential. Working with leading digital print suppliers, we can help you achieve this through our automated stock replenishment process (ASR).

Although it's an "automated" process our publisher clients are firmly in control, setting and amending print quantities as necessary. We're excited about ASR: when our clients are doing well so are we, and we believe this service can help steer sales in the only direction that matters: up.

For more on ASR and its benefits click here.

AMAZON ADVANTAGE

We recognise that often publishers simply don't have time to manage an account as large as Amazon. 

To that end we have an Advantage distributor account with Amazon and can - by agreement with the publisher - manage the Advantage relationship on the publishers’ behalf.

We'll update price and availability information, upload any pertinent reviews or blurbs, ensure cover images are correct and load any "Search Inside" material publishers may have. We’ll also process all sales automatically, and provide a breakdown in our monthly reports suite.