David Taylor was named Managing Director for Ingram Publisher Services UK (then called NBNi) in June 2017 and is responsible for leading the development and growth of the business.
David has over 30 years of experience in the UK and international book trades in a wide range of senior management positions in bookselling, library supply, wholesaling, print on demand and distribution He started in the trade as a bookseller on the shop floor of Blackwell’s in Oxford in 1983. He is a former Director of Blackwell’s international library supply business.
In addition to his role at IPS UK, David is also currently Senior Vice President, Content Acquisition International, Ingram Content Group and Group Managing Director, Lightning Source UK. He is also a Director of Lightning Source Australia and a Director of Lightning Source France. He joined Ingram in 2003 and his role has been increasingly focused on strategic development and international growth for Ingram Content Group.
He served on the Booksellers Association of the UK and Ireland’s Council for several years and is a former Chairman of the College and University Bookseller’s Group. He is a regular speaker at book trade conferences and has published a number of articles on the impact that new technologies are having on the book trade supply chain, including a regular piece on print on demand for the Writers' and Artists' Yearbook. He is a member of The Book Society and is currently Chair. He is listed in the current edition of Who’s Who.
David has a bachelor’s and a master’s degree in English Literature from the University of Reading, England. He has also completed a Diploma in Management Studies and an MBA.
Outside work, David likes riding his bike in the Oxfordshire countryside and watching Wolverhampton Wanderers stagger through another season.
Ian is the longest serving of all of IPS UK's management team, having joined a previous iteration of the company in 1989 from distinguished retailer House of Fraser. In 2002 he brought his vast IT experience to bear on the implementation of a new back office system, and was subsequently asked to focus on the wider operational areas of the business. As part of this remit Ian ensures the day-to-day activities of the company are commercially effective, both for itself and for our client publishers. The finance team, which contains several highly experienced members of staff, also reports to him.
Ian is the newest member of our management team, having previously spent many years at independent distributor Turnaround as a Sales Director, where he had direct oversight of the accounts of both publishers and customers. Having joined us in March 2021, Ian’s main focus at IPS UK will be on bringing new clients into the company, as well as strengthening our offering to our existing client publishers. Ian’s experience in the book industry stretches back to the early 1990s, when he took a Christmas temping job at Hatchards. From there he went to work at various publishers, and in 2011 moved to Faber & Faber, where he spent time setting up Faber Factory Plus. His claims to fame include a period where he worked closely on titles with (frequently sweary) Gordon Ramsay, and as the author of the book How to Play Air Guitar (good luck finding a copy!).
David has led the Digital Services and IT department since 2010, ensuring IPS UK keeps pace with the changing demands of the industry. In addition to overseeing the entire technological infrastructure of the company he's also responsible for the development of our growing global ebook sales and distribution service, NBNi Fusion - a vital part of the future of the business. David sits on the BIC Digital Supply Chain Committee. In 2015 he was nominated for The Bookseller's 'Digital Achiever of the Year Award' in recognition of the work he's done to bridge the gap between print and digital publishing.
Juliette has been with the company since 1994 and thoroughly understands the importance of the personal link between publishers and distribution. Her role involves implementation of new publishers into the operational side of the business, as well as the management of the customer services, orders and publisher services teams. Before working in distribution Juliette was a Department Manager at Waterstones, and as a result has acquired valuable industry experience in everything from retail to returns.
As Business Development Manager Georgina is responsible for new publisher acquisitions, plus commercial management and development of existing publishers at IPS UK. She began her book industry career with Ingram back in 2010 as a sales representative, before going on to manage key trade and professional accounts. Throughout her time with the company Georgina has been involved with every aspect of Ingram’s offering - from POD to digital to niche publications, and has amassed a wealth of experience by working closely with clients across the publishing ecosystem. She stepped into the role of Business Development Manager in March 2019, and, if she hasn’t already, will soon become a familiar contact to all of IPS UK eclectic client base.
Having joined our team in the summer of 2019, Vic spent a significant amount of time getting to know our business inside and out by working closely alongside our staff in our old Plymouth warehouse. Before coming to NBNi Vic oversaw logistics for DHL, including the handling of their entire road-based business in Europe. With decades of high volume distribution experience behind him, Vic has already made a huge impact on our efficiency here. He's also incredibly responsive, bringing a superb level of client and customer service to his role that's rare for someone in his position.
The IPS UK distribution centre is in Milton Keynes, a town with a surprisingly rich history. Although there is evidence of habitation in the area stretching all the way back to the Stone Age it's for Bletchley Park, the vital WW2 code-breaking station, that most people visit today. Well known for its modernist architecture and wide boulevards, it's also notable for its world famous concrete cows.
Our office based teams are mainly situated in Estover in Plymouth, a stone's throw away from the wonderful Plymbridge Woods, and not far from the wilds of Dartmoor. Plymouth is an old naval city, famous for being the setting-off point of the Pilgrim Fathers in 1620. After the city centre was almost entirely razed to the ground in World War Two, it was rebuilt along modernist lines with hints of Beaux-arts / art deco. Plymouth is gradually moving away from its economic reliance on the navy and creating positions in the service sector and knowledge economy.
Distribution isn’t just what we do – it’s deeply ingrained in who we are. We’ve been distributing in one form or another for four decades now, distilling this experience into every aspect of our business since publisher Macdonald & Evans first opened their book distribution warehouse in Plymouth back in 1976.
The publishing industry never stays static for very long, and that original company was bought by Harper & Row in 1985. Following a successful management buyout four years later Plymbridge Distributors was born. It quickly grew into one of the biggest independent book distributors in the UK.
The company was sold again in the 1990s, and continued to distribute for a wide range of global publishers. By the turn of the millennium Plymbridge had attracted the attention of US-based Rowman & Littlefield Publishing Group. In 2003 R&L bought the business and set about investing deeply in every area of the company. It’s at that point that we became NBN International.
We’ve gone from strength to strength ever since, establishing ourselves as one of the most well-respected book and ebook distributors in the UK. In June 2017 the company was acquired by Ingram Publisher Services LLC, an operating unit of Ingram Content Group, in a move which opens up exciting opportunities for future growth. Harnessing the vast publisher services and distribution experience of Ingram will also allow NBNi to offer its prestigious list of publisher clients a more comprehensive range of products and services from across the group.
Today NBNi distributes to every corner of the world. Over forty years we’ve seen both the industry and our business change radically. But one thing that hasn’t changed is our commitment to providing fully flexible, cutting edge distribution on behalf of all of our publisher clients. For books both print and digital, it’s our history, our people and our forward-thinking attitude that makes us truly distinctive.
Switching the lights off at the end of every night is the very least of our efforts to help ensure we look after the planet properly. We're well aware of the impact distribution can have, and we know it's our responsibility to do everything in our power to protect both the environment and our staff.
All of our digital print partners are certified members of the Forest Stewardship Council, ensuring that practices for harvesting wood are sustainable and do not deplete the natural resources contained in our forests.
We re-use as much as possible at NBN International: many of our notepads are hastily assembled from correspondence that's no longer needed or wanted. But we're also recycling on an industrial level too, sorting everything that can be recycled from everything that can't on a daily basis. Books to be pulped, as well as cardboard and paper that can no longer be used, is sent to a paper recycling facility where it's made back into something useful.
We're proud of the fact that both of our main carriers, DPD and DHL, have public commitments to reduce their amounts of carbon emissions radically. You can also read more about how they're achieving this, and what they're doing right now to help protect the environment by clicking above.